For more information about our products, policies, refunds, payment methods etc. you can refer to the Frequently Asked Questions (FAQ) below.
Our main office is located in Maertweiler Dr. Placentia CA USA. Our distribution office is located at Elizabeth, New Jersey USA.
The wristbands we produce is made of 100% pure silicone.
There are several ways on how you can get a price quote. You can go to the website and click on order now page and follow the steps to get a quote instantly. You can also send us an email at sales@getwristband.com or talk to our sales specialist by calling our hotline number (800) 693-2390 and we will be more than happy to assist you.
Yes, the minimum number of quantity per order is at least 20 pieces.
Front and back message will be both on the outside of the bands, occupying each half of the wristband. The inside message is place on the part where it touches your skin.
For Inside Message, a default message consisting of our website and contact details will be embossed inside the bands unless the customer request to have it removed or replaced with their customized message.
Standard timeframe is 7 days production and 7 days shipping. Rush production and rush shipping options are available. We can ship as fast as 2 business days. We assured that your order will be delivered on time guaranteed.
You can place your order through the following ways below:
(1) Online
(2) Over the phone (800) 693-2390
(3) Via Email
(4) Through Live Chat
Molding fee only apply if you order more than 1 bracelet size. If the order will be all just 1 size, then the molding fee will not apply.
We can accommodate modifications on the order provided that production haven't started yet. Please call our sales team at 800-693-2390 to make such changes.
Sometimes called as artwork, it is a preview on how the bands will look like. You need to approve such proof before we proceed to production. Changes or modification on the proof/artwork is possible as long as production hasn’t started yet.
There is an option to request for a sample digital proof when you place your order online. You can also send the request via email at sales@getwristband.com or via phone by calling 1-800-693-2390
No extra charge regardless of how many changes you like. Such modification is possible provided that production hasn’t started yet.
It will just take 10-20 minutes
We accept payments through 4 major credit cards: VISA, MasterCard, Discover or American Express. Paying via PayPal is also accepted.
If you want to pay using check, just ask for the mailing address where you can mail the check.
Purchase Orders from schools is accepted upon approval. Kindly call our toll-free number for arrangement.
We do not charge tax. We only charge the cost of the bands and shipping fee. Nothing else.
We don't have any hidden fees. The total amount that you paid covers all the charges. We ensure that the amount that will be charge to your billing statement is exactly the same as the total cost we stated. No additional charges.
Kindly call our sales specialist through our toll-free number to have it arranged.
The shipping cost is already included on the total cost that will be provided to you. Shipping fee varies on the place and delivery dates.
Sorry, we do not. A physical address is needed to guarantee the delivery.
There are several options for delivery that you can choose from. Delivery dates are guaranteed!
Yes we ship wristbands worldwide.
You can check the status of your order simply by calling us at 800-693-2390 or email us at sales@getwristband.com.
Automatic email with the tracking number will be send to you once the bands were shipped out.
Your order will be ship via USPS or DHL, depending on the type of shipping delivery you paid for.
We do offer discounts for orders coming from non-profit organizations. Orders that will be use for fund-raising events are also qualified to get a discount.
Kindly call our toll-free number at 800-693-2390 to discuss it.
Yes, the free 200 wristbands will be exactly the same as the original order. It's up to your discretion if you want to divide it evenly or the other way.